pbc138 Terms and Conditions

1 General Terms

These terms and conditions ("Terms") form a legal agreement between pbc138 ("Platform", "we" or "us") and you ("User"). By accessing the pbc138.cam website, creating an account, or using any service, you confirm that you have fully read, understood, and agreed to comply with these Terms.

pbc138 is an online entertainment platform offering casino games, sports betting, and live gaming services. These services are provided for entertainment purposes only and should not be regarded as a guaranteed source of income.

These terms are written in Bengali and apply to Bangladeshi users. In the event of any dispute, the Bengali version of these terms shall be considered final.

2 Eligibility and Age Requirement

To use pbc138 services, you must meet the following eligibility requirements:

• You must be at least 21 years old.
• You are creating an account in your own name as an individual — not on behalf of any corporate entity or third party.
• You are not located in a jurisdiction where online gaming is completely prohibited.
• You are using this platform of your own free will and with sound judgment.

To verify age, we may request a National Identity Card (NID), passport, or any government-approved identity document. Any account created by providing a false age will be immediately closed and all balances will be forfeited.

3 Account Registration and Verification

3.1 Registration Requirements

To create an account at pbc138, you must provide accurate and complete personal information. Registering with false information may result in the account being suspended or permanently closed.

• A maximum of one account per person is permitted.
• Operating multiple accounts from a single device or IP address is prohibited.
• Keeping your account information up to date is your responsibility.

3.2 Password and Security

Keep your account login details completely confidential. Sharing your password with anyone is prohibited. If you suspect unauthorized access, notify our support team immediately. It is the user's responsibility to ensure the security of their account.

3.3 KYC Verification

In the interest of security and anti-money laundering, we may initiate an identity verification (KYC) process at any time. Withdrawal access may be temporarily suspended until verification is complete.

4 Deposits and Withdrawals

4.1 Deposit Terms

To deposit funds at pbc138, you may use bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount across all payment methods is ৳200.

• Deposited funds must come from your own account — deposits from third-party accounts are not accepted.
• When making a deposit, enter the correct amount and reference number.
• If a deposit is delayed due to a technical issue, contact the support team with your transaction reference.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 15 minutes to 2 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• Bonus funds cannot be withdrawn until the bonus wagering requirements are met.
• Withdrawals may be temporarily delayed while a verification process is underway.
• We reserve the right to review withdrawals in cases of unusual or suspicious transactions.

4.3 Currency

All transactions on pbc138 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit up to ৳8,000. For example: depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to all bonuses. This means you must wager 25 times the bonus amount before it can be withdrawn. Requesting a withdrawal before the wagering requirement is met will result in the bonus being cancelled.

5.3 General Bonus Terms

• A user cannot claim the same bonus more than once.
• Bonus offers must be activated within the specified time period.
• Bonuses are for personal entertainment only — using them in professional betting strategies is prohibited.
• pbc138 reserves the right to modify, suspend, or cancel any promotional offer.
• In the event of a dispute regarding any bonus offer, the decision of pbc138 shall be considered final.

6 Game Rules and Results

6.1 Game Operation

All games on pbc138 are operated by third-party game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt). Game outcomes are controlled by a Random Number Generator (RNG) and are completely fair.

6.2 Technical Errors

If a game result is affected by a disconnection or technical error, we will attempt to refund the bet amount for that round. However, any unintended winnings arising from a technical error are not valid and will be cancelled.

6.3 Sports Betting

For bets on cricket, football, or other sports, the official result shall be considered final. If a match is cancelled or abandoned, the bet amount will be refunded. Additional specific terms may apply for betting on BPL, IPL, T20 World Cup, ICC events, and FIFA tournaments.

7 Prohibited Activities

The following activities are strictly prohibited on pbc138 and may result in account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Bonus abuse — playing games strategically for the purpose of fulfilling bonus requirements.
• Conducting transactions using another person's account or depositing from a third-party bank or mobile banking account.
• Using software, bots, or automation tools to gain an unfair advantage.
• Money laundering or conducting suspicious financial transactions.
• Providing false identity or information.
• Intentionally exploiting technical errors or bugs on the platform.
• Defrauding or harassing other users.

8 Account Suspension and Closure

8.1 Our Rights

pbc138 reserves the right to temporarily or permanently close any account for any reason, without prior notice. In particular, any violation of these terms will result in immediate account closure.

8.2 User Rights

You may request closure of your own account at any time through our support. Any bonus with unmet wagering requirements will be cancelled before the account is closed. You will be given the opportunity to withdraw your valid balance.

8.3 Self-Exclusion

As part of responsible gaming, users may use the self-exclusion feature. This limits access to the account for a specified period. For more information, please visit our Responsible Gaming page.

9 Privacy and Data Protection

pbc138 is committed to protecting your personal information. We use SSL encryption and secure data storage. Your information is never sold to third parties.

Full details on how personal information is collected, used, and protected can be found in our Privacy Policy. Using pbc138 services means you also accept the Privacy Policy.

For the security of financial transactions, we use the official APIs of bKash, Nagad, Rocket, and Upay. No payment information is stored on our servers.

10 Limitation of Liability

pbc138 is not liable for the following:

• Game losses caused by internet disconnection.
• Unauthorized access to an account due to the user's own negligence.
• Technical issues caused by third-party game providers.
• Services becoming restricted due to legal regulations applicable in the user's country.
• Force majeure events — such as natural disasters, cyberattacks, or government directives.

In the event of any dispute or loss, our maximum liability will be limited to the amount of the disputed transaction.

11 Changes to Terms

pbc138 reserves the right to modify, revise, or update these terms at any time. Updated terms published on the website will take effect immediately.

Continuing to use the platform after any changes will be taken as your acceptance of the new terms. We therefore recommend visiting this page regularly.

For significant changes, we will make an effort to notify you via your registered email or through an account notification.

12 Contact and Dispute Resolution

12.1 Contact

For any questions or complaints regarding these terms or our services, please contact us:

• 24/7 Live Chat: Speak directly in Bengali from the support section of the website.
• Email: [email protected]

12.2 Dispute Resolution

If a dispute arises, please first try to resolve it through our support team. We review all complaints fairly and in a timely manner. If the support team is unable to resolve the issue, it will be escalated for higher-level review.

Keep all records, screenshots, and transaction IDs related to the dispute — this helps reach a resolution faster.